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2.0

In April 2017, we booked and paid in advance a Toyota Innova to travel from Chandigarh to Shimla. The taxi arrived 45 minutes late without any excuse.

We asked the taxi to stop on the way in the Pinjore garden for 15 minutes. We wanted to pay the extra timing but the driver asked us 500rs extra. Then, when we came back after 15 minutes, his car was blocked by another car in the parking place and we lost 15 minutes more to find the owner of the car visiting the garden. Our driver had left for a tea and was not watching at all our bags in his car...

Then, he stopped in a petrol station to fill in his car. He asked us to give our bank card to swipe it for the payment! Of course, we didn't give it! On the way to Shimla, the weather was warm and the air very dusty.

The driver was keeping stopping the AC of the car inventing whatever Himachal Pradesh laws concerning the taxis and the use of the AC in the heights! We had a very bad experience and do not recommend at all this car company.

Reason of review: Poor customer service.

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